Returns and Refunds


If you would like additional information, please contact an advisor at the Montblanc Boutique Montreal, Monday through Friday from 10h to 21h and Saturday from 9h to 17h and Sunday from 10h to 17h at 1 . The "money back" guarantee allows you to return items purchased online only and do not suit you within 7 days of receipt.


They will be exchanged or refunded as per your choice, provided they are returned within the time specified in the original packaging, together with the international guarantee certificate and in perfect condition. They must be returned by registered mail.


The "money back" guarantee does not apply to refills and inks. Montblanc International Warranty: All MontBlanc items have a warranty of 2 years from the date of purchase against defects in materials and workmanship, excluding damage and defects associated with a shock, a misuse, normal wear and tear of products, changes, disassembly and repairs by persons not authorized by Montblanc, or the use of parts other than those recommended by Montblanc. This warranty does not apply to penwhere the ring bearing the serial number is missing, or to products which have been reported either lost or stolen.

For technical support on a MontBlanc item, you can visit our Montblanc Boutique Montreal equipped with the international guarantee certificate, or go to the nearest authorized dealer in your area.


Deliveries and refunds
The transport of your package

Packages are generally shipped within 48 hours after receipt of your payment either by Canada Post if you requested the standard shipping method, or for next day or overnight delivery, by Fedex or UPS overnight. However, an additional cost will be applied to the service as follows:


Cart Standard Next Day Delivery Overnight Delivery
Less than 100$ 7$ 25$ 35$
From 100$ to 500$ 15$ 25$ 35$
More than 500$ FREE 25$ 35$


Shipping charges include packaging, handling and postage. We advise you to group your items in one order. We cannot group two distinct orders and you will pay the shipping costs for each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile products.


Our products are delivered in a Montblanc box together with the certification of international warranty MontBlanc.


Upon request, the team at Montreal Montblanc boutique carries free gift wrapping bearing the initials MontBlanc. If you want to accompany your gift with a handwritten note, please let us know through our "Contact" form; we will be happy to accommodate you.


The stock of Montblanc Boutique Montreal is updated daily. However, if the selected product should be temporarily out of stock, we will notify you within 24 hours.


Orders validated before 11:00, Monday to Friday will be shipped the same day. All orders validated after that will be shipped the next business day.


We also commit to a 48 hour delivery service by UPS, according to our pricing conditions.

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